**Overview:** At Drippi.ai, we are committed to ensuring our customers have a clear understanding of how our services are delivered and supported. As a provider of a Software as a Service (SaaS) product, our fulfillment process is designed to provide immediate access to our software upon purchase. **Subscription and Credits:** - Upon subscribing to Drippi.ai, customers receive a variable number of credits. - These credits can be utilized for sending cold outreach messages, scraping leads, and accessing various features within the app. **Access to Software:** - Our software is accessible online and is made available to the customer immediately upon completion of the purchase process. - Customers will receive login credentials or a method to create an account, enabling instant access to Drippi.ai. **Refund Policy:** - We offer a full refund within 7 days of the user's first payment if they are dissatisfied with the product for any reason. - In cases where technical issues prevent effective use of our software, we offer refunds or reimbursement in the form of credits. The decision to provide a refund or credit reimbursement will be at the discretion of Drippi.ai, based on the nature of the issue reported. **Cancellation Policy:** - Customers may cancel their subscriptions at any time. However, refunds for cancellation are only available within the first 7 days of the initial payment. - Upon cancellation, customers will retain access to their subscription until the end of their current billing cycle. **Support and Assistance:** - For any support-related inquiries or to report issues with the software, customers can contact our support team at [email protected]. This policy is designed to ensure that our customers have a transparent and fair understanding of how Drippi.ai operates. We are committed to providing quality service and support to enhance your experience with our software.